Hello DPA -
I did the 2019.4 update to DPA and was going to run the Orion integration module and then had a question. All of my other Orion modules are on 2019.2 and DPA is on 2019.4 - if I run this will it upgrade Orion to 2019.4 or will it leave it at 2019.2? Thanks!
What is the SQL required to pull all IP addresses configured on ANY interface managed in Solarwinds
The point is that Orion stores all IP addresses configured on a device. We need to pull those IP addresses for every device so we can use them in access rules
Thanks!
Hello, I'm hoping someone can help me with this. I've created a report that displays some general VM details and when setting up its schedule, to email me once a month, it says that this report can not be exported as a CSV or an Excel file unless it's a custom resource or the deprecated Report Writer is used. I'm not clear what it means by custom table resources (unless it's speaking directly to custom tables in the database?) and regarding the Report Writer, I don't see any options to generate reports for VM level details. Is there any way around this? It seems incredibly silly to me that his is even an issue.
We attached Approval Process to some Request Types in our WHD. We want to prevent the user/client from updating the ticket details after ticket creation since the concurrence of the approver will be based on what is being requested.
In our case, when a user requests SIM Card Roaming Access for his phone for a specific period, this ticket is sent to our Communication Section who will work on the ticket while awaiting the approval of the management. If this ticket is approved, our Communication Section applies what was being approved.
Let's say, the user submitted the request for 1 week access of roaming, then the management approved 1 week access of SIM Card Roaming , because the client can still update the ticket from his site upon seeing that the request is approved, the user changed the date period for 2 weeks access of SIM Card Roaming which was not originally approved.
Hope this is clear!
i keep getting 3 tickets for the same incident at the same time.how do i stop this???
Hello,
I have a STIG requirement (The IIS 8.5 web server must be tuned to handle the operational requirements of the hosted application.) to configure the following registry values:
HKLM\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\"URIEnableCache"
HKLM\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\"UriMaxUriBytes"
HKLM\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\"UriScavengerPeriod"
The STIG does not contain any specific recommendations for these values.
Are there recommended values available from SolarWinds?
I am currently working on adding all DHCP servers into IPAM using DHCP management. Upon attempting to add DHCP server BRRNGFW1500DA into IPAM I receive the below error message .
The DHCP server is not directly located on the firewall so IPAM is not making it to the DHCP but getting stopped at the firewall level. The DHCP server within fortigate is set up within an interface within the firewall itself.
My question is, is there any way I can get IPAM to communicate to the dhcp server on the fortinet device? I thought about using a dhcp relay on the firewall but haven't presented this idea to the team yet.
Since upgrade to WHD12.7.1 when using new Client UI in History Client Admins can no longer search by keywords on Tickets or by Client surname of the Clients the Admin oversees.
Any one else seen this issue?
There has to be a better answer to what I'm trying to accomplish here. Let give you a little background on my network. We are a new WISP and have ~70 wireless towers. Each tower has 4-8 base-stations, 1 switch, and 1 UPS. I put all of the equipment of each tower/pole into their own group, then put all those groups into a root group called... Towers/Poles I have many other groups defined as well. Groups of Locations, Roles and Device Types for all of our nodes.
Now, when I'm trying to create views for these groups, I expected it to function just like setting views for nodes but this is not the case. It keeps changes the view of EVERY GROUP. Why?! Why would anyone ever want this?! I have wasted so much time trying to get each pole in its own view. Essentially I want every tower/pole to have a summary view of the equipment with some stats and a topology.
https://support.solarwinds.com/SuccessCenter/s/article/How-to-create-a-separate-group-details-view
I say this article and while it did describe a way to get past this limitation, it put the "groups" in one place. And the WRONG place. It would have been somewhat acceptable if it adds another menu to the actual menu bar but it does not. One thing I have noticed about NPM is the terminology of NPM is not as it seems... 
Hello Experts,
Question 1:
We need suggestions:
We are planning for an upgrade, following are the current status and results from SolarWinds Upgrade Advisor,
Current Environment:
Orion Server MPE,MS Windows Server 2016, .NET 4.8
DB Server,MS WindowsServer 2012 R2, SQL Server 2016 SP2
APE Server, MS Windows Server 2016, .NET 4.8
Product Upgrade Advisor results:
Selected Current Product Versions:
Orion Platform 2018.4 SP3
APE’s 2018.4 SP3
NPM 12.4
NTA 4.5.0
SAM 6.8.0
VMAN 8.4.0
NCM 7.9
DPAIM 11.11
VNQM 4.5.1
Toolset 11.0.7
Target Product Version:
Orion Platform 2019.4
APE’s 2019.4
NPM 2019.4
NTA 2019.4
SAM2019.4.1
VMAN 2019.4
NCM 2019.4
DPAIM 11.11
VNQM 2019.4
Toolset 2019.4
Status: Success
Kindly suggest, Can we proceed with Database: MS SQL Server 2016 SP2, and
Operating System: MS Windows Server 2012 R2 in our environment and leave as it, or should we need to upgrade Database OS Windows Server 2012 R2 to 2016 or later before performing an upgrade.
And if we really need to upgrade DB,s OS, then what is the best way, in-place up-gradation or migration?
Question 2:
If we want a DB server in a virtual environment, then what will be the requirements for this case (Hardware, CPU, Memory, Disk or I/O requirements, etc) according to our environment. Or if anyone has a link for documentation or requirements from SolarWinds.
Question 3:
Are there any other factors that should be taken care of regarding DB optimization done prior to the upgrade/migrations.
Thank you.
Hi All,
I am evaluating Solarwinds for a client and checking features with the help of Admin guide. The hardware sensors option itself is unavailable under node details for any of the devices (which includes, core switch, vmware vshpere, cameras, UPS, etc. Additionally, the manage hardware sensors option does not list any of the devices and is totally empty. I would really appreciate if anyone could guide me on this. I was trying to see if there are any pre-requisites for these details to appear but I could not find anything in the admin guide.
The screenshots attached are from the admin guide; and these details are unavailable for my trial installation.
Thanks
Raj
Hi GUys,
I got a request from one of the users.
They would like to remove the Default Website in Appsight for IIS.
I have tried everything but it seems the only way is to delete the default website.
Does anyone have any other suggestions?
When attempting to connect to the ARM webconsole at https://myserver/#/login I get the following message "There was a problem connecting to the armServer.
I have tried several combination of accounts but for the life of me I don't know where to go to fix this. In full disclosure I'm about as green as it gets with ARM
Hello DPA -
I did the 2019.4 update to DPA and was going to run the Orion integration module and then had a question. All of my other Orion modules are on 2019.2 and DPA is on 2019.4 - if I run this will it upgrade Orion to 2019.4 or will it leave it at 2019.2? Thanks!
Has anyone seen this error?
ERROR: Unable to get image filename "{IOS version}" from firmware upgrade storage
I thought that maybe the issue was that the files were locked. Sure enough, the files were not unblocked. I unblocked them, and ran the upgrade process again. Same error. I looked it up on the Customer Portal, and found this in the Success Center. Success Center
It states:
NCM users sometimes get the following error when using the Firmware upgrade feature: ERROR: Unable to get Image filename "xxx" from firmware upgrade storage
NCM 7.2 - EOL;NCM 7.3 - EOL;NCM 7.4 - EOL;NCM 7.5 - EOL;NCM 7.6;NCM 7.7;NCM Evaluation;NCM 7.8
Fair enough, so I go look at the files and directory, and don't see any restrictions. So, I log into the switch, and run the command I copied from the Firmware Upgrade script, "copy tftp://10.6.2.13/c2960x-universalk9-mz.152-6.E2.bin flash:/"
The command works perfectly; it downloads the file from the tftp server without issue. So the problem does not seem to be an inability to access the file.
Any suggestions anyone?
Hi,
I have been trying to perform an upgrade from 12.5 to 2019.4 but I'm encountering a strange issue where installers asks me to stop the following services:
I guess I could stop them and try to continue but I do not think that this is a normal behavior. This happens at RabbitMQ installation step (there are some other steps before that an they are completed successfully).
I have restored VM from snapshot few times already but I always get this warring. I believe that installer should stop all required services on it's own.
Anyone encountered anything similar? Support case# 00460098.
I found the following article to be a fascinating read from one of the lead developers of Internet Explorer. His advice...
Are you or your users still using Internet Explorer today as their daily driver? If so, let us know why below.
Hi all, looking to create a widget that lists all warning/critical components within templates. Specifically those within AppInsight Templates but not limited to.
Any easy way to do this without scripting?
Thanks
Hey guys,
Wondering if someone can help as ive been pulling my hair out for 2 days with this;
Installed the EVAL 14 day Trial version of KIWI Syslog Server (9.6.7) and put it on a Windows Server 2016 VM. Server is setup to log messages to a file and display recieved messages to the default view. UDP and TCP ports are ticked and using standard port numbers for both protocols.
Unix and CISCO devices are coming up in the Syslog server nicely and are being displayed in console.
Windows is a no go - will not display messages in the console.
Installed Windows Log Forwarder on Win 10 and Sever 2012 machines - Set server IP and UDP port number which matches Syslog Server. Set a subscription up to look for application error event with an ID of 0 - Same ID the Test event for Solarwinds shows up as (this comes up in the event preview at the bottom so I know there are events to send to the syslog server). Then setting it to Kernal message.
Ran test on the applcation log as an error and this comes up in event viewer.
I am not seeing it come up in the Syslog console.
I can ping the syslog server from the client, firewalls are turned off on all client PCs AND on the server. AV has been uninstalled on one machine. No other blocking software exists.
I installed the log generator on the syslog server - set IP to client PC and syslog server IP and it generated message in the syslog console.
Installed log generator on client PC, with same settings, wont show up in Syslog console.
Am I doing something stupidly wrong here, ive tried all the forums, everything online, I even set the computer account of the syslog server in the Event Log Readers Group on one of the Windows boxes, no GPOs are blocking connection to port or blocking connection to the event logs themselves.
Need to confirm Windows sends logs before we buy this product and at the moment its not playing ball.
Any help would be hugely appreciated! Even some netstat type commands as ive tried the netstat -ano command on the client and UDP port isnt showing up anywhere (running the command on the syslog server does show UDP port assigned to syslog and no other process)
No error logs in syslog application
Regards,
Clare Martin
Hi,
I just created a power shell script to check on the numbers of days before the cert expire.
The scripts runs fine in power shell with the correct output as numbers.
Can someone please guide me how to put the 360 as a statistics data so that I can configure it in the alert trigger.
Thank You
regards,
Alex